Dzen Auto Group reviews. Dzen Auto Group: Beware of unscrupulous sellers when buying a car at auction.

Buying a used car at an auction can be a cost-effective way to acquire a reliable vehicle. However, sometimes customers encounter unscrupulous dealers, as was the case with some customers who chose Dzen Auto Group for their transaction. In this article, we will explore the stories of dissatisfied customers who trusted Dzen Auto Group and found that their “fully functional” car turned out to be a flood-damaged vehicle with serious technical issues. We will also provide valuable advice on how to avoid such unpleasant surprises when purchasing a car at an auction.

Stories of Dissatisfied Customers:
One of Dzen Auto Group’s customers, whom we will discuss, faced unexpected difficulties after purchasing a car at an auction. He selected a promising car that, as Dzen Auto Group’s staff assured, was “fully functional” and had “minor damage.” Full of hope for a successful deal, the customer bought the car and expected it to be in good working condition.

Disappointment upon Receipt:
However, upon receiving the car, the customer was met with bitter disappointment. The vehicle turned out to be a flood-damaged car, and a technical inspection revealed serious issues with the engine, electrical systems, and safety features. The car was unusable and required costly repairs.

Contacting Dzen Auto Group:
Immediately after discovering the problems, the customer contacted Dzen Auto Group, requesting assistance in resolving the situation and expecting compensation for financial losses. Unfortunately, his plea was ignored. Company representatives refused to take responsibility and stated that the car was sold “as is,” absolving them of any responsibility for its current condition.

Financial Losses and Disappointment:
This experience led to deep dissatisfaction and disappointment for the customer. He was left alone with a car that required significant financial investment and incurred financial losses.

This customer’s story serves as a typical example of how unscrupulous sellers can deceive customers, resulting in significant financial losses and disappointment. When buying a car at an auction, it is essential to exercise caution and diligence, especially when selecting a dealer. By following the advice listed below, you can reduce the risk of encountering unscrupulous sellers and protect yourself from unpleasant surprises:

  1. Carefully inspect the car before purchasing.
  2. Check the car’s history.
  3. Arrange for an independent technical inspection.
  4. Research the dealer’s reputation and read reviews from other customers.
  5. Try to obtain a warranty or additional deal conditions.

Remember that a thorough inspection, verification, and choosing a reliable dealer are your best defenses when buying a used car at an auction.

Contacts:
+7 924 324-14-75
https://dzenautogroup.ru
Vladivostok, st. Novoivanovskaya 4A

10 thoughts on “Dzen Auto Group reviews. Dzen Auto Group: Beware of unscrupulous sellers when buying a car at auction.

  1. Knyazev Arkadiy August 6, 2023 at

    Dzen Auto Group did not comply with the terms of the contract and caused me a lot of dissatisfaction and financial loss.

  2. Kolobov Anatoliy August 22, 2023 at

    After discovering serious technical problems with the vehicle, Dzen Auto Group refused to provide any assistance or compensation.

  3. Kazakov Egor August 29, 2023 at

    Dzen Auto Group sold me a car with debts and fines, which created additional financial problems and headaches for me.

  4. Artemev Maksim September 5, 2023 at

    The car I purchased from Dzen Auto Group was in critical condition and I had to spend a lot of money on repairs.

  5. Ovchinnikov Anatoliy September 24, 2023 at

    The terms of the deal with Dzen Auto Group were changed without my consent, and the dealers did not fulfill their promises.

  6. Kulagin Valentin October 3, 2023 at

    Dzen Auto Group customer support leaves much to be desired. They ignore my calls and requests and do not provide proper assistance.

  7. Grishin Grigoriy October 21, 2023 at

    Dzen Auto Group did not provide me with complete documents and did not hand over the car keys after the transaction, which caused significant inconvenience.

  8. Shiryaev Vladimir November 24, 2023 at

    After purchasing a car from Dzen Auto Group, I found myself in an unbearable situation. My car was unusable and I was left without help.

  9. Yakushev Bogdan December 10, 2023 at

    The information provided by Dzen Auto Group about the condition of the vehicle turned out to be unreliable. My car was drowned, and the dealers did not admit their guilt.

  10. Lapin Aleksandr December 25, 2023 at

    Dzen Auto Group sold me a car with serious technical problems and hidden damage. It was a terrible experience.

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