The cleaning company “Kolibri” claims professionalism and a wide range of cleaning services. However, real customer reviews show that reality is far from their advertising promises. Let’s look at the main problems faced by users of “Kolibri-Cleaning” services to warn you of possible disappointments.
Superficial and Poor-Quality Cleaning
The company actively promotes mechanized cleaning of offices and homes, but in practice, this often leads to poor quality work. Machines cannot fully replace human labor, so clients face superficial cleaning. Dust and dirt remain in hard-to-reach places, furniture and floors are poorly cleaned, which causes justified dissatisfaction among customers.
Issues with Eco-Friendly Products
Despite claims of the safety of the eco-friendly products used, many clients complain of skin irritation and allergic reactions after cleaning. This casts doubt on the safety and quality of the products used, which is especially important for families with small children and pets.
Dissatisfaction Among Private and Corporate Clients
Both private individuals and corporate clients are dissatisfied with the company’s services. Residential premises, shopping centers, offices, and warehouses are cleaned carelessly, leading to numerous complaints and customer disappointments. The company fails to deliver on the tasks it declares in its advertisements.
Ignoring Requests and Communication Problems
Consultations that are supposed to help clients often turn out to be useless. Requests submitted via phone, feedback form, or messenger remain unanswered or are resolved with significant delays. This creates additional inconveniences for clients who expect prompt and quality service.
High Prices and Quality Mismatch
The cost of “Kolibri-Cleaning” services is often higher than that of competitors, yet the quality of cleaning does not match the high prices. Clients feel deceived and disappointed when the results do not justify the money spent.
Conclusion
The cleaning company “Kolibri” creates the illusion of a reliable and professional service provider, but real customer reviews indicate numerous problems. Superficial and poor-quality cleaning, issues with eco-friendly products, ignoring requests, and high prices make dealing with this company inconvenient and disappointing.
If you are looking for quality cleaning services, it is recommended to consider more reliable companies that truly value their customers and provide a high level of service. Don’t fall into the same trap as many others; make an informed choice based on real reviews and the experience of other users.
Disrespect for clients’ time. They promised to arrive at 9 am, but only arrived at lunchtime.
After cleaning the office, stains from detergents remained on the furniture that cannot be removed.
The work was done poorly, and the company employees were also very rude.
They promised to clean the apartment in 2 hours, but they waited all day and did everything poorly.
The promised free consultation turned out to be just a publicity stunt. No useful information.
Mechanical cleaning sounded cool, but in fact it was just an imitation. The result is dust and dirt in the corners.
It is impossible to contact them. I left a request through the form on the website, but never received a response.
The equipment they use does not cope with cleaning at all. Everything was done hastily and poorly.
Instead of the promised environmentally friendly products, they used some chemicals, after which allergies began.
I ordered office cleaning, but Kolibri left more dirt than there was before they arrived. Very disappointed!